Cancellation Policy & Service Deposits

Last minute no-shows and cancellations are a reality for every Practice, but each instance results in lost revenue and a missed opportunity to move another Patient from the waitlist to the treatment chair. The key to reducing cancellation rates begins at the time of booking. With our cancellation policy, your Practice can require a credit card at the time of booking. This not only helps generate at least some revenue for the no-show, it also acts a deterrant for Patients who may consider skipping their treatment. Additionally, you can require service deposits at the time of booking so that patients are required to pay some portion of their service up front. These act as an other great deterrant but also give you flexibility for things like pre-sells, VIP days, model calls and more!