Miguel is an accomplished operations leader with a proven record of driving efficiency, scalability, and cross-functional alignment through technology and process innovation. Originally from Caracas, Venezuela, Miguel relocated to the United States in 2013 and has since made a measurable impact across multiple industries — from SaaS and consulting to international banking and service operations.
As Director of Technical Operations, Miguel specializes in bridging the gap between business goals and technical execution. He leads initiatives that enhance system performance, streamline complex workflows, and improve the overall customer and user experience. His collaborative leadership style ensures tight alignment between product, engineering, client success, and sales teams to deliver measurable results.
Miguel’s core strengths include operational strategy, process automation, systems integration, data-driven decision-making, and continuous improvement. Known for his hands-on approach and ability to translate business needs into scalable technical solutions, he consistently drives sustainable growth and operational excellence.
Fluent in English and Spanish with advanced proficiency in German, Miguel combines a global perspective with a deep understanding of modern operational systems to build resilient, high-performing organizations.
